Heartland Home Health Care Serving West Michigan announced that it has been named a Top Agency of the 2019 HomeCare Elite^®, a recognition of the top-performing home health agencies in the United States. For 14 years, HomeCare Elite has annually identified the top 25 percent of Medicare-certified agencies and highlighted the top 100 and top 500 agencies overall.

The ranking is developed by ABILITY^® Network, a leading information technology company helping providers and payers simplify the administrative and clinical complexities of healthcare. It is sponsored by DecisionHealth, part of the H3.Group.

“We’re pleased to recognize Heartland Home Health Care for exemplifying best practice in patient care,” said Christine Lang, senior director for ABILITY Network. “Heartland’s home health professionals have demonstrated exceptional commitment to care quality and the patient experience.”

Shannon Bailey, RN, Administrator, credits timely initiation of care, effective communication with patients and communication with the medical community as a whole with the agency’s ability to achieve recognition as one of the HomeCare Elite. “I am very proud of our team for receiving this award five years in a row. We remain dedicated to making sure our processes are effective and are collaborating with our community partners to reach the best possible outcomes for our patients,” said Shannon.

“Congratulations to Heartland Home Health Care from all of the staff at DecisionHealth,” said Marci Geipe, product manager for Decision Health. “Your leadership and staff have placed a premium on the patient care your agency provides as showcased by your quality outcome scores. The entire community benefits from the compassion that your staff shows toward your patients, leading to cost savings for the entire healthcare system.”

HomeCare Elite agencies are determined by an analysis of performance measures in quality outcomes, best practices implementation, patient experience (HHCAHPS), quality improvement and consistency, and financial health. In order to be considered, an agency must be Medicare-certified and have data for at least three outcomes in Home Health Compare. Out of 8,818 agencies considered, 2,207 are recognized on the 2019 HomeCare Elite winners list overall.

The entire list of 2019 HomeCare Elite agencies can be downloaded by visiting the ABILITY Network website.

Heartland Home Health Care serving West Michigan announced that it has been named to the Top 500 of the 2018 HomeCare Elite, a recognition of the top-performing home health agencies in the United States. For 13 years, HomeCare Elite has annually identified the top 25 percent of agencies and highlighted the top 100 and top 500 agencies overall.

The ranking is developed by ABILITY^® Network, a leading information technology company helping providers and payers simplify the administrative and clinical complexities of healthcare. It is sponsored by DecisionHealth, publisher of Home Health Line and the Complete Home Health ICD-10-CM Diagnosis Coding Manual.

“I would like to congratulate the team at Heartland Home Health Care and thank them for their commitment to providing consistently high-quality care,” said Christine Lang, senior director for ABILITY Network. “During a time of increasing demands on home health professionals’ time and attention, these caregivers and leaders have demonstrated that they have prioritized their patients and created a solid foundation for serving their communities and partnering with other healthcare providers.”

Shannon Bailey, RN, Administrator, Heartland Home Health Care, credits staff education and effective processes with the agency’s capability to achieve recognition as one of the HomeCare Elite. "Our goal is always to provide timely initiation of care to patients and families and to look at the whole person which in turn provides better outcomes," said Shannon.

“Congratulations to Heartland Home Health Care from all of the staff at DecisionHealth,” said Marci Geipe, product manager at DecisionHealth. “Your leadership and staff have placed a premium on the patient care your agency provides, as showcased by your quality outcome scores. The entire community benefits from the compassion that your staff shows toward your patients, leading to cost savings for the entire healthcare system.”

HomeCare Elite agencies are determined by an analysis of performance measures in quality outcomes, best practices implementation, patient experience (HHCAHPS), quality improvement and consistency, and financial health. In order to be considered, an agency must be Medicare-certified and have data for at least three outcomes in Home Health Compare. Out of 8,898 agencies considered, 2,223 are recognized on the 2018 HomeCare Elite winners list overall. The entire list of 2018 HomeCare Elite agencies can be downloaded by visiting the ABILITY Network website.

Heartland Home Health serving Western Michigan today announced that it has been named a Top Agency of the 2017 HomeCare Elite^®, a recognition of the top-performing home health agencies in the United States. For 12 years, HomeCare Elite has annually identified the top 25 percent of Medicare-certified agencies and highlighted the top 100 and top 500 agencies overall.

The ranking is developed by ABILITY^® Network, a leading information technology company helping providers and payers simplify the administrative and clinical complexities of healthcare; and sponsored by DecisionHealth, publisher of Home Health Line and the Complete Home Health ICD-10-CM Diagnosis Coding Manual.

“The team at Heartland Home Health Care has demonstrated an impressive ability to deliver great patient care,” said Christine Lang, senior director for ABILITY Network. “This is due to the skill and dedication of their clinical professionals, as well as the proficiency and efforts of their quality team tracking, measuring and interpreting the data that supports the delivery of care. Together, they have earned this recognition as one of the top home care agencies in the country.”

Shannon Bailey, RN, Administrator, Heartland Home Health Care, credits efficient and effective processes and the longevity of staff with the agency’s ability to achieve recognition as one of the HomeCare Elite. "We continue to find that timely intervention with the patient, family support and great communication are huge contributors to our continued improvement," said Shannon.

“Congratulations to those leading agencies that earned a spot on HomeCare Elite,” said Marci Heydt, senior content manager for DecisionHealth. “Heartland Home Health Care and its peers have worked hard to improve quality outcomes while maintaining solid profit margins, which is increasingly difficult as home health agencies faced increased regulatory burdens each year.”

HomeCare Elite agencies are determined by an analysis of performance measures in quality outcomes, best practices implementation, patient experience (HHCAHPS), quality improvement and consistency, and financial health. In order to be considered, an agency must be Medicare-certified and have data for at least three outcomes in Home Health Compare. Out of 9,064 agencies considered, 2,268 are recognized on the 2017 HomeCare Elite winners list overall.

The entire list of 2017 HomeCare Elite agencies can be downloaded by visiting the ABILITY Network website.

Heartland Home Health Care serving West Michigan today announced that it has been named a Top Agency of the 2016 HomeCare Elite^®, a recognition of the top-performing home health agencies in the United States. For more than ten years, HomeCare Elite has annually identified the top 25 percent of Medicare-certified agencies and highlights the top 100 and top 500 agencies overall.

The ranking is developed by ABILITY^® Network, a leading information technology company helping providers and payers simplify the administrative and clinical complexities of healthcare; and sponsored by DecisionHealth, publisher of: Home Health Line, The Complete Home Health ICD-10-CM Diagnosis Coding Manual and The Home Health Coding Center.

“Improving quality of care and the patient experience continue to underpin a rapidly evolving healthcare environment,” said Christine Lang, Senior Director, Product Management, for ABILITY Network. “At the same time tracking, measuring and interpreting data that support these efforts is becoming more complex. The 2016 HomeCare Elite winners have demonstrated the highest-quality care in their communities, which is a remarkable achievement. We congratulate Heartland Home Health Care on being one of the top home care agencies in the country.”

Shannon Bailey, RN, Administrator, Heartland Home Health Care, credits communication and effective processes with the agency’s ability to achieve recognition as one of the HomeCare Elite. "Our goal is always to provide timely quality care to patients and families which in turn provides better outcomes,” said Shannon.

“We are proud to recognize the HomeCare Elite agencies for demonstrating a commitment to improving quality patient care at low costs. The clinical best practices and data tracking skills these agencies have implemented can position them for future success in government programs such as value-based purchasing and star ratings,” said Marci Heydt, Senior Content Manager, DecisionHealth.

Winners are ranked by an analysis of publicly available performance measures in quality outcomes, best practice (process measure) implementation, patient experience (Home Health CAHPS^®), quality improvement and consistency, and financial performance. In order to be considered, an agency must be Medicare-certified and have data for at least one outcome in Home Health Compare. Out of 9,406 agencies considered, 2,353 are recognized on the 2016 HomeCare Elite winners list overall.

The entire list of 2016 HomeCare Elite agencies can be downloaded by visiting the ABILITY Network website.